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更新日:2022年7月19日

Arranging the Connection of Electricity, Gas & Water

Arranging the Connection of Electricity, Gas & Water

When you move into an apartment or rented house, you may request the estate agent or owner to connect the utilities or you may call yourself.

Electricity (denki)

Chubu Denryoku Hamamatsu Office 22-1 Kamoe-cho,
Naka-ku, Hamamatsu
Tel 0120-985-250

Gas

City Gas

Chubu Gas Hamamatsu Branch 200 Nishizuka-cho,
Higashi-ku, Hamamatsu
Tel 053-465-1234

Propane Gas

Please contact a local gas company for propane gas.

*Gas Types

There are two types of gas that can be used for household purposes- city gas and propane gas. It depends on the area where you live as to what kind of gas will be available for your household. Using appliances that are not suited to the type of gas being supplied is very dangerous, so be sure to check with your landlord in advance.

Water

Hamamatsu City Water Services Division, Water Services Center

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How to Pay Utilities

There are two methods of bill payment. You can pay the bills that are sent to you by the due date at banks, post offices or convenience stores, or by automatic transfer through your bank or postal savings account.

Paying for Water

In addition to the above payment methods, you can alternatively use your smartphone to pay water fees online.
The following are supported for e-payments:
Line Pay, au PAY, PayPay, Bank Pay (e.g. Yūcho Pay), Rakuten Convenience Store Payments, J-Coin, and PayB.
Scan the barcode on the water fee invoice using an in-app camera, and pay using an e-payment from your bank or e-credit.

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Additional Notes

Gas

If you notice any gas irregularities

If you notice any gas irregularities close the gas valve immediately, open the windows, and do not use any flames in the house. Do not touch the switch or plug of any electrical appliances. Since propane gas is heavier than air you can use a broom to sweep out the gas.

Water

When you move

Please contact the Water Services Center to advise that you are moving out of your current residence 2 days to 1 week before moving out. If you do not contact the Water Service Center you will continue to be charged even if you are not using the services.

If you notice any water irregularities

Contact your landlord or one of the following places.
(Water leaks, water stoppage, strange colored water, particles in the water, etc.)

To contact the Water and Sewage Information Office

Hamamatsu City Water Services Division, Water Services Center

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