更新日：2025年12月18日

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Ward Municipal Services Divisions at Local Ward Offices

For inquiries regarding resident registration, notification for holders of multiple nationalities, birth notification, etc.

Address / Telephone Number

Chūō Ward Office	103-2 Motoshiro-cho, Chūō-ku, Hamamatsu-shi	Tel. 053-457-2125 (Registering your address, your personal seal (Inkan)) Tel. 053-457-2131 (Receiving your Family Register (Tōhon Todokede))
Higashi Administrative Center	20-3 Ryutsu-motomachi, Chūō-ku, Hamamatsu-shi	Tel. 053-424-0154 (Registering your address, your personal seal (Inkan)) Tel. 053-424-0159 (Receiving your Family Register (Tōhon Todokede))
Nishi Administrative Center	1-31-1 Yuto, Chūō-ku, Hamamatsu-shi	Tel. 053-597-1115
Minami Administrative Center	600-1 Enoshima-cho, Chūō-ku, Hamamatsu-shi	Tel. 053-425-1348 (Registering your address, your personal seal (Inkan)) Tel. 053-425-1352 (Receiving your Family Register (Tōhon Todokede))
Kita Administrative Center	305 Hosoe-cho Kiga, Hamana-ku, Hamamatsu-shi	Tel. 053-523-1116 (Registering your address, your personal seal (Inkan)) Tel. 053-523-2856 (Receiving your Family Register (Tōhon Todokede))
Hamana Ward Office	3000 Kibune, Hamana-ku, Hamamatsu-shi	Tel. 053-587-1111 (Registering your address, your personal seal (Inkan)) Tel. 053-585-1112 (Receiving your Family Register (Tōhon Todokede))
Tenryū Ward Office	481 Futamata-cho Futamata, Tenryū-ku, Hamamatsu-shi	Tel. 053-922-0019

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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Ward Promotion Divisions at Local Ward Offices

For inquiries regarding disaster prevention practice drills, disaster prevention training workshops, borrowing a Portuguese video for earthquake preparation, etc.

Chūō Ward Office	053-457-2210	Higashi Administrative Center	053-424-0115
Nishi Administrative Center	053-597-1112	Minami Administrative Center	053-425-1120
Kita Administrative Center	053-523-1112	Hamana Ward Office	053-585-1141
Tenryū Ward Office	053-922-0011

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Hamamatsu City Hall, Housing Division

For inquiries regarding municipal housing, etc.

Telephone

Tel. 053-457-2455

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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Hamamatsu City Water Services Department, Water Services Center

If you have any problems with water services, etc.

Telephone Number

Tel (from landline or mobile phones)	053-476-8100
Free call	0120-09-1132

Hours

Weekdays	8:00 - 19:00 (excluding December 29 to January 3)
Weekends and public holidays from March 10 to April 10	8:00–19:00 (excluding December 29 to January 3)

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Hamamatsu City Hall, Public Health Promotion Division (Oral Health Center)

For consultations regarding oral and dental health concerns

Telephone Number

053-453-6129

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Health Promotion Center

Enquiries regarding cancer screenings and vaccinations.

Address / Telephone Number

Chūō Ward Office	053-457-2891	Higashi Administrative Center	053-424-0125
Nishi Administrative Center	053-597-1120	Minami Administrative Center	053-425-1590
Hamana Ward Office	053-585-1171	Hosoe Health Center	053-523-3121
Tenryū Health and Welfare Center	053-925-3142

 

Enquiries regarding financial support for the treatment of incurable diseases.

Address / Telephone Number

Chūō Ward Office	053-457-2891	Higashi Administrative Center	053-424-0125
Nishi Administrative Center	053-597-1120	Minami Administrative Center	053-425-1590
Hamana Ward Office	053-585-1171	Hosoe Health Center	053-523-3121
Tenryū Health and Welfare Center	053-922-0075

 

Enquiries regarding financial support for mother and child medical treatment.

Pediatric Chronic Specified Disease Medical Care/ Premature Baby Medical Care/ Services and Supports for Persons with Disabilities

Address / Telephone Number

Chūō Ward Office	053-457-2890	Higashi Administrative Center	053-424-0125
Nishi Administrative Center	053-597-1120	Minami Administrative Center	053-425-1590
Hamana Ward Office	053-585-1171	Hosoe Health Center	053-523-3121
Tenryū Health and Welfare Center	053-922-0075

 

Please direct any enquiries regarding pregnancy, childbirth, and child-rearing to your local health promotion center.

Address / Telephone Number

Chūō Ward Office	053-457-2835	Higashi Administrative Center	053-424-0122
Nishi Administrative Center	053-597-1174	Minami Administrative Center	053-425-1710
Hamana Ward Office	053-585-1120	Hosoe Health Center	053-523-1956
Tenryū Health and Welfare Center	053-925-3155

 

Hamamatsu City Hall, Crisis Management Division

For inquiries regarding disaster prevention practice drills, disaster prevention training workshops, borrowing a Portuguese video for earthquake preparation, etc.

Address / Telephone Number

Address: 103-2 Motoshiro-cho, Chūō-ku, Hamamatsu-shi Tel: 053-457-2537

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Hamamatsu City Board of Education, Educational Support Division

Guidance regarding starting school (information about school systems), education consultation
For inquiries regarding the admission procedures for elementary and junior high schools
*Portuguese, Spanish, and English (Please call ahead of time if interpretation is needed)

Address / Telephone Number

Educational Support Division	7F, 1-2-1, Chūō , Chūō-ku, Hamamatsu-shi	Education consultation Tel. 053-457-2424 Guidance regarding the admission procedures Tel. 053-457-2429

Hours

Mon.–Fri. (except public holidays, New Year's holiday period) 8:30–17:15

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Hamamatsu City Hall, Tax General Affairs Division

For inquiries regarding payment of municipal tax, bank transfer payments/refunds, procedures for mopeds, and tax certificates

Telephone Number

Tel. 053-457-2141

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Hamamatsu City Hall Genmoku Branch, Municipal Tax Division

For inquiries regarding the individual residence tax, light motor vehicle tax, etc.

Telephone Number

Tel. 053-457-2144

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Hamamatsu City Hall Genmoku Branch, Property Tax Division

For inquiries regarding property taxes, etc.

Telephone Number

Tel. 053-457-2157

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Hamamatsu City Hall Genmoku Branch, Collection Measures Division

For inquiries regarding tax payment, etc.

Telephone Number

Tel. 053-457-2259

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Hamamatsu City Hall, Waste Disposal Division

Rubbish that the city does not collect, etc.

Telephone Number

Tel. 053-453-0011

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Hamamatsu Intercultural Center

(Managed by the Hamamatsu Foundation for International Communication and Exchange)

Address / Telephone Number

Address	〒430-0916　CREATE Hamamatsu 4F, 2-1 Hayauma-cho, Chūō-ku, Hamamatsu-shi
Tel/Fax	Tel. 053-458-2170 / Fax. 053-458-2197

Hours

9:00–17:30
*Closed only during the New Year’s holiday period.

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Places you can change, obtain and renew a driver’s license

For inquiries regarding changing, obtaining and renewing a driver's license

Seibu Driver's License Center	3220, Komatsu, Hamana-ku, Hamamatsu-shi	Tel 053-587-2000
Hamamatsu Chūō Police Station	5-28-1, Sumiyoshi, Chūō-ku, Hamamatsu-shi	Tel 053-475-0110
Hamamatsu Higashi Police Station	14-10, Aioi-cho, Chūō-ku, Hamamatsu-shi	Tel 053-460-0110
Hamamatsu Nishi Police Station	3452-1 Ōhitomi-cho, Chūō-ku, Hamamatsu-shi	Tel 053-484-0110
Hamamatsu Hamakita Police Station	3218 Komatsu, Hamana-ku, Hamamatsu-shi	Tel 053-585-0110
Hamamatsu Tenryū Police Station	8-3 Futamata-chō Akura, Tenryū-ku, Hamamatsu-shi	Tel 053-926-0110
Hamamatsu Hosoe Police Station	4640 Hosoechō Kiga, Hamana-ku, Hamamatsu-shi	Tel 053-522-0110

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Japan Pension Service Office

Consultation regarding pensions, lump-sum payments for withdrawals, etc.

Address / Telephone Number

Hamamatsu Nishi Pension Service Office	302-1 Takamachi, Chūō-ku, Hamamatsu-shi	Tel 053-456-8511
Hamamatsu Higashi Pension Service Office	188 Tenryugawa-cho, Chūō-ku, Hamamatsu-shi	Tel 053-421-0192

Hours

*Closed: weekends, public holidays

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Hamamatsu City Hall, Health & Welfare for the Disabled Division

For inquiries regarding financial and everyday services for people with physical and/or intellectual disabilities etc.

Telephone Number

The Health and Welfare Handbook (for those with Mental Disabilities)	Tel 053-457-2863
Home Help, Short-term Stay Help, Day Help,  and Everyday Services
For other Medical Expense Assistance, Benefits	Tel 053-457-2212

 

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Hamamatsu City Hall, Senior Citizens' Welfare Division

For inquiries regarding social welfare services for senior citizens, etc.

Telephone Number

Tel. 053-457-2789

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Hamamatsu City Hall, Long-term Care Insurance Division

For inquiries regarding the long-term care insurance system, etc.

Telephone Number

Tel. 053-457-2374

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Hamamatsu City Hall, National Health Insurance & Pension Division

For inquiries regarding the National Health Insurance system, the Latter-Stage Elderly Medical Insurance System, etc.

Telephone Number

Tel 053-457-2873

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Social Welfare Division, Chūō Welfare Office　

Queries relating to housing security benefits and welfare and child welfare volunteers in Chūō-ku

Telephone Number

Chūō Ward Office	Tel. 053-457-2051	Higashi Administrative Center	Tel. 053-424-0173
Nishi Administrative Center	Tel. 053-597-1118	Minami Administrative Center	Tel. 053-425-1460

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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  Child and Family Division, Chūō Welfare Office　

Queries relating to children's allowance, children's medical expense subsidy, elementary, middle and junior high school student medical expense subsidy, child-rearing allowance, maternal and child livelihood support facilities, single parent welfare loan, child and family consultation rooms, maternal and child consultations and women's consultations in Chūō-ku

Telephone Number

Chūō Ward Office	Tel. 053-457-2035	Higashi Administrative Center	Tel. 053-424-0175
Nishi Administrative Center	Tel. 053-597-1157	Minami Administrative Center	Tel. 053-425-1463

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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Social Welfare Division, Hamana/Tenryū Welfare Office　

Queries relating to children's allowance, children's medical expense subsidy, elementary, middle and junior high school student medical expense subsidy, child-rearing allowance, maternal and child livelihood support facilities, single parent welfare loan, public welfare, housing security benefits, welfare and child welfare volunteers, child and family consultation rooms, maternal and child consultations and women's consultations in Hamana-ku and Tenryu-ku

Telephone Number

Hamana Ward Office	Tel. 053-585-1121	Kita Administrative Center	Tel. 053-523-3111
Tenryū Ward Office	Tel. 053-922-0018

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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Chūō Ward Office, Public Welfare Division

For inquiries regarding public welfare (residents of Chūō ward only)

Telephone Number

Tel 053-457-2056

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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National Health Insurance Team service counter at all ward offices and administrative centers

For inquiries regarding claims for Lump Sum Birth Allowance, National Health Insurance, etc.

Telephone Number

Health Insurance and Pension Division, Chūō Welfare Office	Tel. 053-457-2216	Higashi Administrative Center	Tel. 053-424-0183
Nishi Administrative Center	Tel. 053-597-1166	Minami Administrative Center	Tel. 053-425-1582
Senior Citizen Support and Health Insurance Division, Hamana Welfare Office	Tel. 053-585-1125	Kita Administrative Center	Tel. 053-523-2864
Senior Citizen Support and Health Insurance Division, Tenryu Welfare Office	Tel. 053-922-0021

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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