更新日：2023年9月20日

My Number Card

What is a My Number Card?

The My Number card is a photo identification card with your individual number written on it.

It can be used to verify your identity and confirm your individual number.

An IC chip is installed into your My Number Card.

The IC chip functions as a digital form of identification.

You can use the IC chip when making online applications and procedures.

For More Details on My Number Cards and Digital Identification Certificates, click on the attachments below.

Using the My Number Card(PDF:291KB)

Using Digital Identification Certificates(PDF:401KB) 

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How do I apply for a My Number Card?

To make an application for a My Number Card, you need an issuance application form.

The issuance application form is attached to the bottom of your My Number notification card or Individual Number notification card. (See below)

However, you can’t make an application if the period of stay written on the card within the next 60 days.

Please get a new one from the Ward Municipal Service Division (Kumin Seikatsu-ka) at your local ward office.

There are four ways to make an application for a My Number Card

1.Apply using your smartphone

1. Take a photograph with your smartphone
2. Scan the QR code on the issuance application form
3. Follow the instructions that appear on your screen *In Japanese only

2.Apply using your computer

1. Take a portrait photograph using a digital camera
2. Save the photograph onto your computer
3. Go to the My Number Application website and follow the instructions on the screen *In Japanese only

Click the link below for the online application website (*In Japanese only)

https://net.kojinbango-card.go.jp/SS_SERVICE_OUT/FA01S001Action.do

3.Apply using the photograph machines around town

1. Enter the photograph machine and select 個人番号カード申請 (Kojin Bango Kado Shinsei) using the touch panel
2. Insert money
3. Scan the QR code using a barcode reader
4. Follow the instructions on screen, take your portrait photograph and send it * In Japanese only

4.Apply by post

1. Write your name, telephone number, and the date of your application on your application form
2. Paste your photograph onto the form
3. Check your application form to see if your name and address are correct
4. Put the form into an envelope, seal it and send it in the post.

Send to:

〒219-8650

日本郵便株式会社　川崎東郵便局　郵便私書箱第2号

地方公共団体情報システム機構

個人番号カード交付申請書受付センター　宛

〒219-8650

Nihon Yubin Kabushiki Kaisha, Kawasaki Higashi Yubinkyoku, Yubin Shishobako Dai Ni Go

Chiho Kokyo Dantai Joho Shisutemu Kiko

Kojinbango Kado Kofu Shinseisho Uketsuke Senta Ate

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Where do I get a My Number application form?

To make an application for a My Number Card, you need an issuance application form.

If you do not have an application form, please get one from your local ward office.

【Who can do the procedure?】

・ The applicant (If the applicant is under 15 years old, parents must do the procedures on the applicant’s behalf)

・ A person over 15 years old who is registered on the same Certificate of Residence as the applicant

　*This is not applicable to people who are living together but are registered on the separate Certificates of Residence.

・ A representative (Company colleagues, neighbours etc. ) *A power of attorney is required.

【Where should I go?】

・The Ward Municipal Services Division (Kumin Seikatsu-ka) at the local ward office where your address is registered.

Please check the address printed on the front or back of your residence card.

* There are cases where the address on the residence card and the address registered on the Certificate of Residence are different.

(For example, if the notification of residence was only submitted to the Immigration bureau, then it would have only been updated on your residence card but not on your Certificate of Residence.)

【When should I go?】

・ Weekdays from 8:30 to 17:15 (Excluding Saturdays, Sunday and public holidays.)

【What should I bring?】

・ Proof of identity (Residence card, special permanent resident certificate, driver’s license, passport etc.)

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Collecting a My Number Card

It takes roughly one month from when the application is submitted for the My Number Card to be issued to you.

You can collect your My Number Card once the issuance notice card has arrived at your address.

【Who can do the procedure?】

・The applicant (If the applicant is under 15 years old, parents must accompany them)

Generally, representative can’t collect the card on the applicant’s behalf.

However, they may collect the card for the following reasons.

Please check in advance what you need to bring as there may be changes.

1. The applicant is hospitalized
2. The applicant has a physical disability
3. The applicant is very young and has not yet enrolled in elementary school

* A representative can’t collect the card on the applicant’s behalf for reasons such as being busy at school or work.

【Where should I go?】

・The Ward Municipal Services Division (Kumin Seikatsu-ka) at the local ward office where your address is registered.

The place you need to go to is printed on the front of the issuance notice card. Please tear off the sticker covering it.

【When should I go?】

1.Weekdays

・ Weekdays from 8:30 to 17:15 (Excluding Saturdays, Sunday and public holidays.)

2.Out of Hours

・The 1^st and 2^nd Friday of the month from 8:30 to 19:00

・The 2^nd Sunday of the month from 9:00 to 11:00

* Reservations are required if you want to come in on the 2^nd Sunday. Please make a reservation here

【What should I bring?】

・Issuance notice card

・Proof of identity

If the applicant is 16 years old and above, please bring 1 of the following documents.	Residence card, special permanent resident certificate, driver’s license, passport, etc.
If the applicant is under 16 years old, please bring 2 of the following documents.	Residence card, health insurance card, medical expense beneficiary card (Iryohi Jukyusha-sho) etc.

・My Number notification card (If you started living in Japan before May 2020)

・Old My Number card (If you already made a My Number card)

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Renewing the Validity of My Number Card

The term of validity on a My Number card is the same as the one on your residence card.

The term of validity for a permanent resident’s card is the same as a Japanese resident’s card. (Until their birthday 10 years later for people 20 years old and above, 5 years later for people 19 and under)

If you have updated you residence card, please come into the ward office before your My Number expires.

The My Number card does not update automatically.

It will cost 1000 Yen to make a new application for a new card if the current My Number card expires.

【Who can do the procedure?】

・ The applicant (If the applicant is under 15 years old, parents can do the procedures on the applicant’s behalf)

【Where should I go?】

・ The Ward Municipal Services Division (Kumin Seikatsu-ka) at a local ward office

【When should I go?】

・ Weekdays from 8:30 to 17:15 (Excluding Saturdays, Sunday and public holidays.)

【What should I bring?】

・ My Number card

・ Residence card

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What do I need to do when I change my address?

If you changed your address, you need to do procedures to update your My Number card.

Please bring your My Number card when you come to update your Certificate of Residence.

If you forget to bring it on the day you update your address, you must come back to change the address registered on your My Number card on a later date.

【Who can do the procedure?】

・The applicant (If the applicant is under 15 years old, parents can do the procedures on the applicant’s behalf)

・ A person over 15 years old who lives with the applicant

・ A representative (Company colleagues, neighbours etc. )

* If a representative will be doing the procedures, the process is as follows.

Be aware that it will take more than one day.

1. The representative comes into the ward office and ask to change the address on the applicant’s behalf.
2. The office sends a letter to the applicant for confirmation.
3. The representative brings the letter into the ward office to do the procedures.

【Where should I go?】

・ The Ward Municipal Services Division (Kumin Seikatsu-ka) at a local ward office

【When should I go?】

・ Weekdays from 8:30 to 17:15 (Excluding Saturdays, Sunday and public holidays.)

【What should I bring?】

・ My Number card

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