更新日：2025年4月1日

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Ward Municipal Services Divisions at Local Ward Offices

For inquiries regarding resident registration, notification for holders of multiple nationalities, birth notification, etc.

Address / Telephone Number

Chūō Ward Office	103-2 Motoshiro-cho, Chūō-ku, Hamamatsu-shi	Tel. 053-457-2125 (Registering your address, your personal seal (Inkan)) Tel. 053-457-2131 (Receiving your Family Register (Tōhon Todokede))
Higashi Administrative Center	20-3 Ryutsu-motomachi, Chūō-ku, Hamamatsu-shi	Tel. 053-424-0154 (Registering your address, your personal seal (Inkan)) Tel. 053-424-0159 (Receiving your Family Register (Tōhon Todokede))
Nishi Administrative Center	1-31-1 Yuto, Chūō-ku, Hamamatsu-shi	Tel. 053-597-1115
Minami Administrative Center	600-1 Enoshima-cho, Chūō-ku, Hamamatsu-shi	Tel. 053-425-1348 (Registering your address, your personal seal (Inkan)) Tel. 053-425-1352 (Receiving your Family Register (Tōhon Todokede))
Kita Administrative Center	305 Hosoe-cho Kiga, Kita-ku, Hamamatsu-shi	Tel. 053-523-1116 (Registering your address, your personal seal (Inkan)) Tel. 053-523-2856 (Receiving your Family Register (Tōhon Todokede))
Hamana Ward Office	3000 Kibune, Hamana-ku, Hamamatsu-shi	Tel. 053-587-1111 (Registering your address, your personal seal (Inkan)) Tel. 053-585-1112 (Receiving your Family Register (Tōhon Todokede))
Tenryu Ward Office	481 Futamata-cho Futamata, Tenryu-ku, Hamamatsu-shi	Tel. 053-922-0019

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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Ward Promotion Divisions at Local Ward Offices

For inquiries regarding disaster prevention practice drills, disaster prevention training workshops, borrowing a Portuguese video for earthquake preparation, etc.

Chūō Ward Office	053-457-2210	Higashi Administrative Center	053-424-0115
Nishi Administrative Center	053-597-1112	Minami Administrative Center	053-425-1120
Kita Administrative Center	053-523-1112	Hamana Ward Office	053-585-1141
Tenryu Ward Office	053-922-0011

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Hamamatsu City Hall, Housing Division

For inquiries regarding municipal housing, etc.

Telephone

Tel. 053-457-2455

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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Hamamatsu City Water Services Department, Water Services Center

If you have any problems with water services, etc.

Telephone Number

Tel (from landline or mobile phones)	053-476-8100
Free call	0120-09-1132

Hours

Weekdays	8:00 - 19:00 (excluding December 29 to January 3)
Weekends and public holidays from March 10 to April 10	8:00–19:00 (excluding December 29 to January 3)

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Hamamatsu City Hall, Public Health Promotion Division

Family planning, birth control measures, child development/language development/discipline, cancer screening tests, health consultations, vaccinations, oral and dental health, and support for people with intractable or incurable diseases, etc.

Address / Telephone Number

Family planning, birth control measures, child development/language development/discipline	Tel 053-453-6117
Cancer screening tests, health consultations	Tel 053-453-6125
Vaccinations	Tel 053-453-6119
Oral and dental health	Tel 053-453-6129
Support for people with intractable or incurable diseases	Tel 053-453-6116

Address: 2-11-2, Kamoe, Chūō-ku, Hamamatsu-shi

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Hamamatsu Healthcare Center, Public Hygiene & Sanitation Division

Enquire regarding procedures for ryokans (traditional inns), hairdressers, beauty salons etc., food operations and food safety, prevention and countermeasures for infectious diseases etc.

Address / Telephone Number

Regarding procedures for ryokans, hairdressers, beauty salons etc.,	Tel 053-453-6112
Regarding food operations and safety	Tel 053-453-6114
Regarding prevention and countermeasures of infectious diseases	Tel 053-453-6118

Address: 2-11-2, Kamoe, Chūō-ku, Hamamatsu-shi

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Health Promotion Divisions at Local Ward Offices

For inquiries regarding cancer screening tests, child health checkups, health consultations, baby care, couples, daily living, etc.

Place / Telephone Number

Chūō Ward Office	Tel. 053-457-2890	Higashi Administrative Center	Tel. 053-424-0122
Nishi Administrative Center	Tel. 053-597-1174	Minami Administrative Center	Tel. 053-425-1590
Kita Administrative Center	Tel. 053-523-3121	Hamana Ward Office	Tel. 053-585-1171
Tenryu Ward Office	Tel. 053-922-0075

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Local Ward Healthcare Centers, etc.

For inquiries regarding health check-ups during pregnancy, health check-ups for children, Maternal and Child Health Handbook, consultation for infants and children's physical and mental development and health, weaning, etc.

Address / Telephone Number

Chūō Ward Office, Health Promotion Division	103-2 Motoshiro-cho, Chūō-ku, Hamamatsu-shi	Tel 053-457-2890
Chuo Health Welfare Center	596 Itayamachi, Chūō-ku, Hamamatsu-shi	Tel 053-413-5577
Higashi Administrative Center, Health Promotion Division	20-3 Ryutsu-motomachi, Chūō-ku, Hamamatsu-shi	Tel 053-424-0122
Nishi Administrative Center, Health Promotion Division	1-31-1 Yuto, Chūō-ku, Hamamatsu-shi	Tel 053-597-1174
Minami Administrative Center, Health Promotion Division	600-1 Enoshima-cho, Chūō-ku, Hamamatsu-shi	Tel 053-425-1590
Inasa Healthcare Center (Chūō Ward)	616-5 Inasa-cho Iinoya, Kita-ku, Hamamatsu-shi	Tel 053-542-0857
Hamana Ward Office, Health Promotion Division	3000 Kibune, Hamana-ku, Hamamatsu-shi	Tel 053-585-1120
Tenryu Ward Office, Health Promotion Division	481 Futamata-cho Futamata, Tenryu-ku, Hamamatsu-shi	Tel 053-922-0075

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Hamamatsu City Hall, Crisis Management Division

For inquiries regarding disaster prevention practice drills, disaster prevention training workshops, borrowing a Portuguese video for earthquake preparation, etc.

Address / Telephone Number

Address: 103-2 Motoshiro-cho, Chūō-ku, Hamamatsu-shi Tel: 053-457-2537

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Hamamatsu City Board of Education, Education General Affairs Division

For inquiries regarding the admission procedures for elementary and junior high schools

Address / Telephone Number

Education General Affairs Division	6F, 1-2-1, Chuo, Chūō-ku, Hamamatsu-shi	Tel. 053-457-2406

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Hamamatsu City Board of Education, Comprehensive Educational Support Center

Guidance regarding starting school (information about school systems), Education Consultation
*Portuguese, Spanish, and English (Please call ahead of time if interpretation is needed)

Address / Telephone Number

Educational Development Division	7F, 1-2-1, Chuo, Chūō-ku, Hamamatsu-shi	Tel. 053-457-2424

Hours

Mon.–Fri. (except public holidays, New Year's holiday period) 8:30–17:15

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Hamamatsu City Hall, Tax General Affairs Division

For inquiries regarding payment of municipal tax, bank transfer payments/refunds, procedures for mopeds, and tax certificates

Telephone Number

Tel. 053-457-2141

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Hamamatsu City Hall Genmoku Branch, Municipal Tax Division

For inquiries regarding the individual residence tax, light motor vehicle tax, etc.

Telephone Number

Tel. 053-457-2144

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Hamamatsu City Hall Genmoku Branch, Property Tax Division

For inquiries regarding property taxes, etc.

Telephone Number

Tel. 053-457-2157

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Hamamatsu City Hall Genmoku Branch, Collection Measures Division

For inquiries regarding tax payment, etc.

Telephone Number

Tel. 053-457-2259

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Hamamatsu City Hall, Waste Disposal Division

Rubbish that the city does not collect, etc.

Telephone Number

Tel. 053-453-0011

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Hamamatsu Intercultural Center

(Managed by the Hamamatsu Foundation for International Communication and Exchange)

Address / Telephone Number

Address	〒430-0916　CREATE Hamamatsu 4F, 2-1 Hayauma-cho, Chūō-ku, Hamamatsu-shi
Tel/Fax	Tel. 053-458-2170 / Fax. 053-458-2197

Hours

9:00–17:30
*Closed only during the New Year’s holiday period.

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Places you can change, obtain and renew a driver’s license

For inquiries regarding changing, obtaining and renewing a driver's license

Seibu Driver's License Center	3220, Komatsu, Hamana-ku, Hamamatsu-shi	Tel 053-587-2000
Hamamatsu Chuo Police Station	5-28-1, Sumiyoshi, Chūō-ku, Hamamatsu-shi	Tel 053-475-0110
Hamamatsu Higashi Police Station	14-10, Aioi-cho, Chūō-ku, Hamamatsu-shi	Tel 053-460-0110
Hamamatsu Nishi Police Station	3452-1 Ōhitomi-cho, Chūō-ku, Hamamatsu-shi	Tel 053-484-0110
Hamamatsu Hamakita Police Station	3218 Komatsu, Hamana-ku, Hamamatsu-shi	Tel 053-585-0110
Hamamatsu Tenryu Police Station	8-3 Futamata-chō Akura, Tenryū-ku, Hamamatsu-shi	Tel 053-926-0110
Hamamatsu Hosoe Police Station	4640 Hosoechō Kiga, Kita-ku, Hamamatsu-shi	Tel 053-522-0110

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Japan Pension Service Office

Consultation regarding pensions, lump-sum payments for withdrawals, etc.

Address / Telephone Number

Hamamatsu Nishi Pension Service Office	302-1 Takamachi, Chūō-ku, Hamamatsu-shi	Tel 053-456-8511
Hamamatsu Higashi Pension Service Office	188 Tenryugawa-cho, Chūō-ku, Hamamatsu-shi	Tel 053-421-0192

Hours

*Closed: weekends, public holidays

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Hamamatsu City Hall, Health & Welfare for the Disabled Division

For inquiries regarding financial and everyday services for people with physical and/or intellectual disabilities etc.

Telephone Number

The Health and Welfare Handbook (for those with Mental Disabilities), Medical Payment for Services and Supports for Persons with Disabilities (for those attending mental health facilities)	Tel 053-457-2863
Home Help, Short-term Stay Help, Day Help,  and Everyday Services
For other Medical Expense Assistance, Benefits	Tel 053-457-2212

 

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Hamamatsu City Hall, Senior Citizens' Welfare Division

For inquiries regarding social welfare services for senior citizens, etc.

Telephone Number

Tel. 053-457-2789

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Hamamatsu City Hall, Long-term Care Insurance Division

For inquiries regarding the long-term care insurance system, etc.

Telephone Number

Tel. 053-457-2374

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Hamamatsu City Hall, National Health Insurance & Pension Division

For inquiries regarding the National Health Insurance system, the Latter-Stage Elderly Medical Insurance System, etc.

Telephone Number

Tel 053-457-2888

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Social Welfare Divisions at Local Ward Offices

(Services for children and single mother households) For inquiries regarding Children’s Allowance / Medical Expense Aid for Infants / Medical Expense Aid for Elementary/Junior High/Senior High School Students / Childcare Allowance / Mother and Child Livelihood Support Facilities / Single Mother and Widow Welfare Fund, public welfare (except Chūō Ward), Social Welfare & Child Welfare workers, family and child consultation rooms, mother-child consultation, consultations for women, nursery school admission, etc.

Telephone Number

Chūō Ward Office	Tel. 053-457-2051	Higashi Administrative Center	Tel. 053-424-0173
Nishi Administrative Center	Tel. 053-597-1118	Minami Administrative Center	Tel. 053-425-1460
Kita Administrative Center	Tel. 053-523-3111	Hamana Ward Office	Tel. 053-585-1121
Tenryu Ward Office	Tel. 053-922-0018

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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Chūō Ward Office, Public Welfare Division

For inquiries regarding public welfare (residents of Naka ward only)

Telephone Number

Tel 053-457-2056

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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Senior Citizens Support and Health Insurance Divisions at Local Ward Offices

For inquiries regarding claims for Lump Sum Birth Allowance, National Health Insurance, etc.

Telephone Number

Chūō Ward Office	Tel. 053-457-2216	Higashi Administrative Center	Tel. 053-424-0183
Nishi Administrative Center	Tel. 053-597-1166	Minami Administrative Center	Tel. 053-425-1582
Kita Administrative Center	Tel. 053-523-2864	Hamana Ward Office	Tel. 053-585-1125
Tenryu Ward Office	Tel. 053-922-0021

Hours

8:30–17:15
*Closed: weekends, public holidays, New Year's holiday period (Dec. 29–Jan. 3)

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