CANAL HAMAMATSU English

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更新日:2022年7月26日

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Consultations regarding daily life

Consultations in a variety of languages for foreign residents
(In Portuguese, English, Chinese, Spanish or Filipino)

Days and hours for different languages Contact
*Closed during the New Year Holiday Period (Dec.29–Jan. 3) Division in charge Telephone Number
Portuguese: Tue.–Sun. 9:00–17:00
English: Mon.–Fri. 13:30–16:30
Chinese: Fri. 13:00–17:00
Spanish: Sun. 13:00–17:00
Filipino: Thu. 13:00–17:00
Hamamatsu Foundation for International Communication and Exchange (HICE) 053-458-2170

Free legal consultations for foreign residents

Days and hours Contact
The last Thu. of every month (excluding Dec.) 13:00–16:00
Registration: 9:00–12:00
*Consultations available in English, Portuguese, Spanish and Filipino
Hamamatsu Foundation for International Communication and Exchange (HICE) 053-458-2170

Legal consultations for women (in-person) – Daycare Available

*Please make an appointment. Appointments can be made starting at 9:00am on the first day of the month in which you want to have your consultation.

*If you wish to use the daycare, please make your appointment at least 3 days in advance.

Consultations Days and hours Contact

Legal consultations for women (please make an appointment)

*Japanese only

Every 2nd and 4th Thu. of the month 12:30–16:00
Closed public holidays, the New Year’s holiday period and the last weekday of every month
Ai Hall Consultation Room 053-412-0351

Consultations regarding your worries (by phone/in-person) – Daycare Available (Wed. morning only)

*If you wish to use the daycare, please make your appointment at least 1 week prior to consultation. (Wednesday morning only)

Consultations Days and hours Contact

Consultations regarding your worries (by phone/in-person)
*In-person consultations are on Tue. and Wed.
(For in-person consultations, please make an appointment)

*Japanese only

Mon., Tue., Thu. 10:00–16:00
Wed. 10:00–16:00 / 18:00–20:00
Sat. 18:00–20:00
Closed public holidays, the New Year’s holiday period and the last weekday of every month
Ai Hall Consultation Room 053-412-0352

Telephone Consultations for Men

Days and hours Contact
Every Thursday: 18:00 - 20:00
The 2nd and 4th Sunday of every month: 18:00 - 20:00
Closed for national holidays and end of year period.
*Japanese only
Ai Hall Consultation Room 053-412-0352

Domestic violence consultations

Consultations Days and hours Contact

Domestic violence direct consultation line

*Japanese only

Every day 10:00–16:00
Closed during the New Year’s holiday period
Domestic Violence Consultation Support Center 053-412-0360
Consultations for women Mon.–Fri. 8:30–17:15 Your local ward’s Social Welfare Division 053-457-2300 (Naka)
053-424-0121 (Higashi)
053-597-1157 (Nishi)
053-425-1564 (Minami)
053-523-2893 (Kita)
053-585-1677 (Hamakita)
053-922-0173 (Tenryu)

Japan Legal Support Center Multilingual Information Provision Service

You can learn about the Japanese legal system and get consultation information through an interpreter. Calls will be taken in English, Chinese, Korean, Spanish, Portuguese, Vietnamese, and Tagalog. When you call, please tell the interpreter what you would like to ask about. The interpreter will call the Japan Legal Support Center office nearest to your home. You will then have a 3-way phone call with the interpreter and a staff member of the Japan Legal Support Center.

Contact Information:
Japan Legal Support Center Multilingual Information Provision Service
TEL: 0570-078377 (Call charges will apply)
Hours: 9:00–17:00 (Closed on weekends and holidays)
http://www.houterasu.or.jp/multilingual/index.html

Citizen's Counseling Center

Topic Days and hours
*Closed: public holidays, weekends, New Year's holiday period (Dec. 29–Jan. 3)
Contact
Division in charge Telephone Number
Product and service contract consultations Mon.–Fri. 8:30–17:15
Closed public holidays and during the New Year’s holiday period

Citizen’s Counseling Center Consultation Room, Fri. 13:30–16:25
Kita Ward Office, 1st Thu. of every month 13:30–15:35
Citizen's Counseling Center 053-457-2205
General consultations for residents 053-457-2025
Traffic accident consultations 053-457-2233
Legal consultations Tenryu Ward Office, 3rd Thu. of every month 13:30–15:35
*Appointments taken by phone two weeks in advance starting on the Mon. of that week.
053-457-2025

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Education Consultation

Topic Days and hours
*Closed: public holidays, weekends, New Year's holiday period (Dec. 29–Jan. 3)
Contact
Division in charge Telephone Number
General education consultations Mon.–Fri. 8:30–17:15 *For in-person consultations, please make an appointment. Comprehensive Educational Support Center 053-457-2424
Classrooms for children refusing to attend school Fureai class
Tue., Thu., Fri. 9:30–14:00; Wed. 9:30–noon
Kayanoki class
Tue.–Fri. 9:30–13:30
Suginoko class
Mon.–Fri. (except Wed.) 9:00–11:30
Orange class
Mon.–Fri. 9:00–15:00
Tobiuo class
Mon.–Fri. 9:30–11:30
Education consultations for foreign resident schoolchildren Mon.–Fri. 8:30–17:00
Bullying hotline for children Mon.–Fri. 8:30–17:15 (except New Year’s holiday period)
*Calls on weekends, public holidays and at night will be answered through call forwarding
  053-451-0022
(same for FAX)

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Parent–Child Health Consultations

Health consultations on the growth, development, diet, and oral and dental care of infants and consultations regarding childcare are available at no cost. Consultations on pregnancy, childbirth, and breastfeeding are also available. You are not limited to the locations in your ward; you can go in for a consultation at any of the locations in the city.
*Closed on public holidays and from Dec. 29 to Jan. 3.
*No interpreters available

Naka Ward Chuo Health and Welfare Center Tel 053-413-5577 Mon., Tue., Thu. 9:00–11:30
Higashi Ward Tobu Health and Welfare Center Tel. 053-424-0122 Tue., Wed., Fri. 9:00–11:30
Minami Ward Kami Park (Community Center) Tel. 053-425-1590 Mon., Thu. 9:30–11:00
Minami Ward Office Tel. 053-425-1590 Fri. 9:00–11:30
Nishi Ward Seibu Healthcare Center (Nishi Ward Office 2F) Tel. 053-597-1174 Mon., Tue., Thu. 9:00–11:30
Kita Ward Inasa Healthcare Center Tel. 053-542-0857 Tue., Wed., Fri. 9:00–11:30
Hamakita Ward Hamakita Healthcare Center Tel. 053-587-0739 Mon., Wed., Fri. 9:00–11:30
Tenryu Ward Tenryu Ward Office, South Building Tel 053-922-0075 Tue., Wed., Fri. 9:00–11:30

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Adult Health Consultations

*For more information, please contact the Health Promotion Division of your local ward office.

Health Promotion Divisions at Local Ward Offices

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Telephone Healthcare Consultations for Women

Mon.–Fri. 8:30–17:00

Hamamatsu City Hall, Public Health Promotion Division, Tel: 053-453-6188

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Home-Visit Health Consultations

For more information, please contact the Health Promotion Division of your local ward office.

Health Promotion Divisions at Local Ward Offices

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Dental Health Consultations

Consultations dates differ by ward.
For more information, please contact a Dental Center or the Health Promotion Division of your local ward office.

Dental Center, Tel: 053-453-6129

Health Promotion Divisions at Local Ward Offices

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Food Sanitation Consultations

Mon.–Fri. 8:30–17:15

Public Hygiene & Sanitation Division, Tel: 053-453-6114
Healthcare Center, Hamakita Branch, Tel: 053-585-1398

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Medication Consultations

Mon.–Fri. 9:00–noon / 13:00–16:30

Hamamatsu Association of Pharmacists
Medication Information and Management Center Tel: 053-455-2351

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Sports Health Consultation

2nd and 4th Sat. of each month, 14:30–17:00
2nd Sat.: internal medicine, 4th Sat.: surgery (four persons per session; please make an appointment in advance)

Hamamatsu Arena, Tel: 053-461-1111

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Helpline for Foreigners (Telephone Consultations in Foreign Languages)

This is a foreign language telephone consultation service. You can call the service for any troubles that you may have. Consultations are available in English, Chinese, Korean, Tagalog, Thai, Spanish, Portuguese, Vietnamese and Nepalese.

※You will be connected to the foreign language service once you press 2
after the Japanese guidance. Calls are free (no cost).
Different languages are available on different days and times of the week.
Please refer to the homepage for more information.
Helpline for Foreigners

Tel: 0120-279-338

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