更新日：2024年1月1日

 Search by Topic

Consultations regarding daily life

Consultations in a variety of languages for foreign residents
(In Portuguese, English, Chinese, Spanish or Filipino)

Days and hours for different languages	Contact
*Closed during the New Year Holiday Period (Dec.29–Jan. 3)	Division in charge	Telephone Number
Portuguese: Tue.–Sun. 9:00–17:00 English: Mon.–Fri. 13:30–16:30 Chinese: Fri. 13:00–17:00 Spanish: Sun. 13:00–17:00 Filipino: Thu. 13:00–17:00	Hamamatsu Foundation for International Communication and Exchange (HICE)	053-458-2170

Free legal consultations for foreign residents

Days and hours	Contact
The last Thu. of every month (excluding Dec.) 13:00–16:00 Registration: 9:00–12:00 *Consultations available in English, Portuguese, Spanish and Filipino	Hamamatsu Foundation for International Communication and Exchange (HICE)	053-458-2170

Legal consultations for women (in-person) – Daycare Available

*Please make an appointment. Appointments can be made starting at 9:00am on the first day of the month in which you want to have your consultation.

*If you wish to use the daycare, please make your appointment at least 3 days in advance.

Consultations	Days and hours	Contact
Legal consultations for women (please make an appointment) *Japanese only	Every 2nd and 4th Thu. of the month 12:30–16:00 Closed public holidays, the New Year’s holiday period and the last weekday of every month	Ai Hall Consultation Room	053-412-0351

Consultations regarding your worries (by phone/in-person) – Daycare Available (Wed. morning only)

*If you wish to use the daycare, please make your appointment at least 1 week prior to consultation. (Wednesday morning only)

Consultations	Days and hours	Contact
Consultations regarding your worries (by phone/in-person) *In-person consultations are on Tue. and Wed. (For in-person consultations, please make an appointment) *Japanese only	Mon., Tue., Thu. 10:00–16:00 Wed. 10:00–16:00 / 18:00–20:00 Sat. 18:00–20:00 Closed public holidays, the New Year’s holiday period and the last weekday of every month	Ai Hall Consultation Room	053-412-0352

Consultations for Men (by phone/in-person)

*If you wish to use the daycare, please make your appointment at least 1 week prior to consultation.

Consultations	Days and hours	Contact
Consultations on Men's Issues You will be assisted by a male member of staff (over the phone or in person).  *Japanese only	【over the phone】 Every Thursday: 18:00 - 20:00 The 2nd and 4th Sunday of every month: 18:00 - 20:00 【In-person】 The 3rd Thursday of every month: 18:00 - 20:00 （For in-person consultations, please make an appointment） Closed for national holidays and end of year period.	Ai Hall Consultation Room	053-412-0352

Domestic violence consultations

Consultations	Days and hours	Contact
Domestic violence direct consultation line *Japanese only	Every day 10:00–16:00 Closed during the New Year’s holiday period	Domestic Violence Consultation Support Center	053-412-0360
Consultations for women	Mon.–Fri. 8:30–17:15	All Welfare Offices Child and Family Division (Chuo-ku) Social Welfare Division (Hamana-ku・Tenryu-ku)	053-457-2300 (Chuo Ward Office) 053-424-0121 (Higashi Administrative Center) 053-597-1157 (Nishi Administrative Center) 053-425-1564 (Minami Administrative Center) 053-523-2893 (Kita Administrative Center) 053-585-1677 (Hamana Ward Office) 053-922-0173 (Tenryu Ward Office)

Japan Legal Support Center Multilingual Information Provision Service

You can learn about the Japanese legal system and get consultation information through an interpreter. Calls will be taken in English, Chinese, Korean, Spanish, Portuguese, Vietnamese, and Tagalog. When you call, please tell the interpreter what you would like to ask about. The interpreter will call the Japan Legal Support Center office nearest to your home. You will then have a 3-way phone call with the interpreter and a staff member of the Japan Legal Support Center.

Contact Information:
Japan Legal Support Center Multilingual Information Provision Service
TEL: 0570-078377 (Call charges will apply)
Hours: 9:00–17:00 (Closed on weekends and holidays)
http://www.houterasu.or.jp/multilingual/index.html

Citizen's Counseling Center

Topic	Days and hours *Closed: public holidays, weekends, New Year's holiday period (Dec. 29–Jan. 3)	Contact
		Division in charge	Telephone Number
Product and service contract consultations	Mon.–Fri. 8:30–17:15 Closed public holidays and during the New Year’s holiday period Citizen’s Counseling Center Consultation Room, Fri. 13:30–16:25 Kita Administrative Center, 1st Thu. of every month 13:30–15:35	Citizen's Counseling Center	053-457-2205
General consultations for residents			053-457-2025
Traffic accident consultations			053-457-2233
Legal consultations	Tenryu Ward Office, 3rd Thu. of every month 13:30–15:35 *Appointments taken by phone two weeks in advance starting on the Mon. of that week.		053-457-2025

To Page Top

Education Consultation

Topic	Days and hours *Closed: public holidays, weekends, New Year's holiday period (Dec. 29–Jan. 3)	Contact
		Division in charge	Telephone Number
General education consultations	Mon.–Fri. 8:30–17:15　*For in-person consultations, please make an appointment.	Comprehensive Educational Support Center	053-457-2424
Classrooms for children refusing to attend school	Fureai class Tue., Thu., Fri. 9:30–14:00; Wed. 9:30–noon Kayanoki class Tue.–Fri. 9:30–13:30 Suginoko class Mon.–Fri. (except Wed.) 9:00–11:30 Orange class Mon.–Fri. 9:00–15:00 Tobiuo class Mon.–Fri. 9:30–11:30
Education consultations for foreign resident schoolchildren	Mon.–Fri. 8:30–17:00
Bullying hotline for children	Mon.–Fri. 8:30–17:15 (except New Year’s holiday period) *Calls on weekends, public holidays and at night will be answered through call forwarding		053-451-0022 (same for FAX)

To Page Top

Parent–Child Health Consultations

Health consultations on the growth, development, diet, and oral and dental care of infants and consultations regarding childcare are available at no cost. Consultations on pregnancy, childbirth, and breastfeeding are also available. You are not limited to the locations in your ward; you can go in for a consultation at any of the locations in the city.
*Closed on public holidays and from Dec. 29 to Jan. 3.
*No interpreters available

Chūō Ward	Chuo Health and Welfare Center	Tel 053-413-5577	Mon., Tue., Thu. 9:00–11:30
Chūō Ward	Tobu Health and Welfare Center	Tel. 053-424-0122	Tue., Wed., Fri. 9:00–11:30
Chūō Ward	Kami Park (Community Center)	Tel. 053-425-1590	Mon., Thu. 9:30–11:00
	Minami Administrative Center	Tel. 053-425-1590	Fri. 9:00–11:30
Chūō Ward	Seibu Healthcare Center (Nishi Administrative Center 2F)	Tel. 053-597-1174	Mon., Tue., Thu. 9:00–11:30
Chūō Ward	Inasa Healthcare Center	Tel. 053-542-0857	Tue., Wed., Fri. 9:00–11:30
Hamana Ward	Hamakita Healthcare Center	Tel. 053-587-0739	Mon., Wed., Fri. 9:00–11:30
Tenryu Ward	Tenryu Ward Office, South Building	Tel 053-922-0075	Tue., Wed., Fri. 9:00–11:30

To Page Top

Adult Health Consultations

*For more information, please contact the Health Promotion Division of your local ward office.

Health Promotion Divisions at Local Ward Offices

To Page Top

Telephone Healthcare Consultations for Women

Mon.–Fri. 8:30–17:00

Hamamatsu City Hall, Public Health Promotion Division, Tel: 053-453-6188

To Page Top

Home-Visit Health Consultations

For more information, please contact the Health Promotion Division of your local ward office.

Health Promotion Divisions at Local Ward Offices

To Page Top

Dental Health Consultations

Consultations dates differ by ward.
For more information, please contact a Dental Center or the Health Promotion Division of your local ward office.

Dental Center, Tel: 053-453-6129

Health Promotion Divisions at Local Ward Offices

To Page Top

Food Sanitation Consultations

Mon.–Fri. 8:30–17:15

Public Hygiene & Sanitation Division, Tel: 053-453-6114
Healthcare Center, Hamakita Branch, Tel: 053-585-1398

To Page Top

Medication Consultations

Mon.–Fri. 9:00–noon / 13:00–16:30

Hamamatsu Association of Pharmacists
Medication Information and Management Center Tel: 053-455-2351

To Page Top

Sports Health Consultation

2nd and 4th Sat. of each month, 14:30–17:00
2nd Sat.: internal medicine, 4th Sat.: surgery (four persons per session; please make an appointment in advance)

Hamamatsu Arena, Tel: 053-461-1111

To Page Top

Helpline for Foreigners (Telephone Consultations in Foreign Languages)

This is a foreign language telephone consultation service. You can call the service for any troubles that you may have. Consultations are available in English, Chinese, Korean, Tagalog, Thai, Spanish, Portuguese, Vietnamese and Nepalese.

※You will be connected to the foreign language service once you press 2
after the Japanese guidance. Calls are free (no cost).
Different languages are available on different days and times of the week.
Please refer to the homepage for more information.
Helpline for Foreigners

Tel: 0120-279-338

To Page Top