INFORMATION(お知らせ)
Responding to the COVID-19 Pandemic
< 新型コロナウイルス感染症(COVID-19)に関するお知らせ >
Hamamatsu City COVID-19 Call Center （Consultation Hotline）
*Press the number you need after the message.
| Number | Enquiry Menu | Reception Hours |
|---|---|---|
| 1 | Symptom Examination Center Consultations for people who have a fever, cough, etc., and are concerned about infection. |
Available 24 hours Open Every Day |
| 2 | Patient’s physical condition What to do if the condition of a person recovering at home declines. |
（1）Call your family physician (the doctor you normally visit).
（2）If you do not have a family physician, then call the COVID-19 Call Center.
When you call, you will hear an automated message.
After the message, press "1". You can get a consultation. No payment is necessary.
※For inquiries/consultations regarding things outside of poor physical health, e.g. issuance of a medical care certificate, please contact the Public Hygiene & Sanitation Division (TEL: 453-6118).
Financial Subsidy to Cover Inflation of Electricity, Gas, Food, etc. Costs; 30,000 yen per Household
< 電力・ガス・食料品等価格高騰重点支援給付金 給付額１世帯あたり３万円 >
| Households that will receive applications | Households that will not receive applications | |
|---|---|---|
| Conditions |
• Households exempt from residence tax on a per capita basis for 2023 (as of June 1,2023) • If all members of a household are exempt from residence tax due to a revision of taxes, divorce, or a death, the household might be eligible for assistance. Please contact the call center. |
Households whose income unexpectedly decreased to a level that is exempt from residence tax, between January 2023 and September 2023. (Households with a sudden change in income) |
| ※Households that consist of dependents of a person paying residence tax are not eligible. | ||
| Amount | ¥30,000 per household | |
|
Application Method |
Information is being sent to households considered eligible from the end of June to July. For details, please check the notice you received. [Households that received a payment notice] ◎You do not need to do anything ◎If you wish to change your payment account, or decline to receive the benefits, please contact the call center by the deadline indicated on the notice. [Households that received a confirmation notice] If you wish to receive the benefit, please submit the confirmation notice and supporting documents |
You must submit an application form and all supporting documents. Please contact the call center about eligibility requirements and application procedures. |
| Deadline | Must be postmarked by October 2, 2023 | |
| Enquiries |
Hamamatsu City Financial Subsidy for Inflation Call Center Tel.0120-034-053 (8:30 to 17:15, Closed weekends and public holidays) |
|
City Website "非課税世帯給付金 （Hikazei Setai Kyūfukin）" Search
Changes to the National Health Insurance Certificate and Latter-stage Elderly Medical Care Certificate from August 2023
< ８月から国民健康保険被保険者証・後期高齢者医療被保険者証などが変わります >
National Health Insurance Card
| National Health Insurance Card | |
|---|---|
| Colour Changes | Olive → Cream |
| To be Sent | Mailed to the head of household by July 31 |
【National Health Insurance Ceiling-Amount Application Certificate】
〈People under 70 years old〉
People who wish to continue using their certificate must complete the renewal process.
Please contact the Senior Citizens Support and Health Insurance Division of your local ward office (Certificates
applied for by the end of August will have a validity starting August 1.)
〈People aged 70 to 74〉
Conditions:
[1] Members of households with people (aged 70~74) insured by National Health Insurance and with a taxable income of between ¥1.45 million and ¥6.9 million.
[2] Members of households where all members are exempt from municipal tax.
If one of the above conditions applies to the applicant, then new certificates will be sent by late July. If you do not receive your certificate by July 31, please contact the Senior Citizens Support and Health Insurance Division of your local ward office.
※ The name of some wards will change from January 1, 2024 due to ward reorganization. Insurance cards and certificates mailed at this time can still be used after January 1, 2024.
City Website "国保 保険証 (Kokuho Hokenshō)" Search
|
Eligibility Certificate for Ceiling-Amount Application National Health Insurance & Pension Division (Eligibility and Assessment) Tel.457-2888 
|
National Health Insurance Ceiling-Amount Application Certificate National Health Insurance & Pension Division (Benefits) Tel.457-2887 
|
Latter-Stage Elderly Health Insurance Card
| Latter-Stage Elderly Health Insurance Card | |
|---|---|
| Colour Changes | Orange → Lavender |
| To be Sent | Mailed in July |
【Eligibility Certificate for Ceiling-Amount Application and Reduction of the Standard Amount of Patient Liability for Latter-Stage Elderly Medical Care】
Currently, the city will send new certificates by early August to people who already have certificates and people who will become eligible from August onwards. If you require a certificate, please contact the Senior Citizens Support and Health Insurance Division of your local ward office.
※ The name of some wards will change from January 1, 2024 due to ward reorganization. Insurance cards and certificates mailed at this time can still be used after January 1, 2024.
City Website "後期高齢 保険証 (Kōki Kōrei Hokenshō)" Search
National Health Insurance & Pension Division (Kokuho Nenkin-ka) Tel.457-2889
| Enquiries[Senior Citizens Support and Health Insurance Division in each Ward] | |
|---|---|
| Naka-ku | Tel.457-2053 (Latter-Stage Elderly Health Insurance Card) |
| Tel.︎457-2216 (National Health Insurance Card) |
|
| Higashi-ku | Tel.424-0183 |
| Nishi-ku | Tel.597-1166 |
| Minami-ku | Tel.425-1582 |
| Kita-ku | Tel.523-2864 |
| Hamakita-ku | Tel.585-1125 |
| Tenryū-ku | Tel.922-0021 |
Fixed Asset and City Planning Taxes
< 固定資産税･都市計画税 >
Tax Deadline for 2nd Quarter：July 31 (Mon), 2023
Pay your taxes conveniently via bank transfer!
Enquiries：
Regarding payment … Tax General Affairs Division （Zeimu Sōmu-ka） Tel.457-2261
Tax details … Property Tax Division (Shisanzei-ka) Tel.457-2155
City Website "市税 納期限 (Shizei Nōki-gen)" Search
Hamamatsu City Subsidy for Newlyweds
< 浜松市結婚新生活支援事業補助金 >
The subsidy helps with a portion of the costs for starting a new life as a result of marriage.
Eligibility：
Costs incurred between April 1, 2023 and January, 31, 2024 to acquire housing, renovate, rent, or move home.
Conditions：
(1) Couples whose marriage registration was accepted between March 1, 2023 and January 31, 2024
(2) Couples where both people were 39 years of age or younger on the date of marriage.
(3) Their total household income for 2022 was under 5 million yen, and other conditions.
Application：
Apply directly to the Child Educational Development Division (Deadline: January 31 (Wed) 2024)
※Applications will close when the budget limit is reached.
※Please call in advance to make an appointment if applying at the counter.
City Website "結婚新生活支援事業補助金 （Kekkon Shinseikatsu Shien Jigyō Hojokin）" Search
Child Educational Development Division (Jisedai Ikusei-ka) Tel.457-2795
Allowances for People with Disabilities
< 障がいのある人への手当 >
The following allowances are available for people with disabilities. Please contact the Social Welfare Division of your local ward office for further details.
(1) Special Disability Allowance (Tokubetsu shōgaisha teate)
People, aged 20 or older, with severe disabilities who require constant care at home.
(2) Welfare Allowance for Children with Disabilities (Shōgaiji fukushi teate)
People, aged 20 and younger, with severe disabilities who require constant care.
(3) Special Child-Rearing Allowance (Tokubetsu jidō fuyō teate)
Parents who are raising children (aged 20 and younger) with disabilities which require long-term care.
※Applicants currently receiving allowances are required to submit an income status report in the August of every year. Further information will be sent by post to eligible households.
| 【問い合わせ先】 | |
|---|---|
| Health & Welfare for the Disabled Division (Shōgai Hoken Fukushi-ka) |
Tel.457-2212 |
| Naka Ward Social Welfare Division | Tel.457-2057 |
| Higashi Ward Social Welfare Division | Tel.424-0176 |
| Nishi Ward Social Welfare Division | Tel.597-1159 |
| Minami Ward Social Welfare Division | Tel.425-1485 |
| Kita Ward Social Welfare Division | Tel.523-2898 |
| Hamakita Ward Social Welfare Division | Tel.585-1697 |
| Tenryū Ward Social Welfare Division | Tel.922-0024 |
City Website "各種手当 （Kakushu Teate）" Search
Health & Welfare for the Disabled Division (Shōgai Hoken Fukushi-ka) Tel.457-2212
Child Rearing Support Division (Kosodate Shien-ka)
< 子育て支援課 >
Application to Qualify for Medical Subsidy for Single-parent Households
Eligibility：
Single-parent households that are supporting children under the age of 20
Enquiries / Applications
Apply to the Social Welfare Division of your local ward office (table below).
Website "ぴっぴ ひとり親家庭等医療費助成 （Pippi Hitori Oya Kateitō Iryōhi Josei）" Search
Child Rearing Allowance (for Single-parent Families)
Eligibility：
Single-parent families, including families where either parent has a disability and are raising children aged 18 or younger
Enquiries / Applications
Apply to the Social Welfare Division of your local ward office (table below)
Website "ぴっぴ 児童扶養手当 （Pippi Jidō Fuyō Teate）" Search
| 【問い合わせ先】 | |
|---|---|
| Naka Ward Social Welfare Division | Tel.457-2035 |
| Higashi Ward Social Welfare Division | Tel.︎424-0175 |
| Nishi Ward Social Welfare Division | Tel.597-1157 |
| Minami Ward Social Welfare Division | Tel.︎425-1463 |
| Kita Ward Social Welfare Division | Tel.︎523-2893 |
| Hamakita Ward Social Welfare Division | Tel.585-1121 |
| Tenryū Ward Social Welfare Division | Tel.922-0023 |
Child Educational Development Division (Kosodate Shien-ka) Tel.457-2792
Accepting Applications for Municipal Housing (FY2023 2nd Round)
< 市営住宅入居者募集（令和５年度第２回定期） >
Application Period：
Aug 1 (Tue) - Aug 9 (Wed)
Materials related to the application (list of apartment complexes where applications are to be delivered) will be distributed to all ward offices, Collaboration Centers (in Maisaka, Inasa, Mikkabi, Sakuma, Misakubo, and Haruno), and the two Hamamatsu Municipal Housing Management Centers from July 20 (Thu).
※Applications open at all times (on a first come, first served basis)
Applications / Enquiries：
Municipal Housing Management Center
(Shiei Jūtaku Kanri Center, located in the Fujiyama Motoshiro Building, 5F) Tel.457-3051
Municipal Housing Hokubu Management Center
(Shiei Jūtaku Hokubu Kanri Center, located in the Hamakita Chūō Building, 2F) Tel.401-0323
Website "浜松市営住宅管理センター （Hamamatsu Shiei Jutaku Kanri Center）" Search
Housing Division (Jūtaku-ka) Tel.457-2455
Commendation for Citizens, Groups, and Companies who Actively Engage in Intercultural Activities
< 多文化共生活動に積極的に取り組む市民・団体を表彰します >
Hamamatsu City is calling for nominations or self-nominations of citizens, groups, and companies who carry out outstanding intercultural activities in the city.
Eligibility：
Individuals and groups active in the city
Conditions：
(1) Nominees must have (generally) conducted activities in the city for at least 10 years
(2) Outstanding activities that are pioneering or continuous in nature; serving as a model for others
Application：
In person, by fax, post, or email【Must arrive by July 31 (Mon)】
Website "多文化共生 表彰 （Tabunka Kyōsei Hyōshō）" Search
International Affairs Division (Kokusai-ka) Tel.457-2359
Intercultural Center (Tabunka Kyōsei Sentā)
< 多文化共生センター >
Intercultural Center Consultations for Foreign Residents (Free)
| Details | Date | Time |
|---|---|---|
| Mediatory Consultations between Foreign and Japanese People with an Administrative Scrivener (Alternative Dispute Resolution) | Aug 5 (Sat) | 13:00 - 16:00 |
| Consultations with a Lawyer | Aug 19 (Sat) and 31 (Thu) |
|
| Consultations with a Labor and Social Insurance Consultant | Aug 24 (Thu) | |
| Consultations about Residence Status | Sep 7 (Thu) |
Mental Health Consultations for Foreign Residents
Date：
Sep 2 (Sat) 14:00 – 16:00
〈For all dates〉
Venue：
CREATE Hamamatsu (Hayauma-cho, Naka-ku)
Application：
In person or by telephone (on a first come, first served basis)
Website "ＨＡＭＡＰＯ" Search
(Hayauma-cho, Naka-ku) Tel.458-2170
Japanese Language Classes (Hiragana & Katakana & Kanji Class) (12 times total: Minami-ku)
< 日本語教室 ひらがな・カタカナ・漢字クラス（南区・全１２回） >
Date：
Every Saturday from August 26 - November 18 from 13:00 - 16:00
Venue：
Shirawaki Community Collaboration Center (Terawaki-cho, Minami-ku)
Application：
【In person at the desk】(on a first come, first served basis)
※There is a level test at the start of each course. Please contact us first.
Website "ＨＡＭＡＰＯ" Search
Foreign Resident Study Support Center (Gaikokujin Gakushū Shien Sentā) Tel.592-1117