INFORMATION(お知らせ)
Responding to the COVID-19 Pandemic
< 新型コロナウイルス感染症(COVID-19)に関するお知らせ >
Hamamatsu City COVID-19 Call Center （Consultation Hotline）
*Press the number you need after the message.
| Number | Enquiry Menu | Reception Hours |
|---|---|---|
| 1 | Symptom Examination Center Consultations for people who have a fever, cough, etc., and are concerned about infection. |
Available 24 hours Open Every Day |
| 2 | Patient’s physical condition What to do if the condition of a person recovering at home declines. |
（1）Call your family physician (the doctor you normally visit).
（2）If you do not have a family physician, then call the COVID-19 Call Center.
When you call, you will hear an automated message.
After the message, press "1". You can get a consultation. No payment is necessary.
※For inquiries/consultations regarding things outside of poor physical health, e.g. issuance of a medical care certificate, please contact the Public Hygiene & Sanitation Division (TEL: 453-6118).
Vaccinations for COVID-19
< 新型コロナワクチン接種について >
Vaccinations for spring 2023 have started. Scan the QR code to check your eligibility. Vaccination vouchers were sent out in late April to those aged 65 or older and those with underlying medical conditions who have previously applied for vaccinations. Those who work at medical institutions, nursing homes,etc. and those with underlying medical conditions who have not received a vaccination voucher need to apply.
| Apply for a vaccination voucher | |
|---|---|
|
Apply via the COVID-19 Vaccine Information Hotline TEL 0120-319-567 Operating Hours: 9:00 - 17:00 ※Make sure the number is correct before calling |
To apply via
the Internet |
12 or older |
5-11 years old  |
6 months to 4 years  |
Those aged 5 and older who have not yet had their initial vaccinations (1st and 2nd doses):
→ To receive an Omicron strain-compatible bivalent vaccine, you must first receive the initial vaccinations (1st and 2nd doses of conventional vaccines)
Payment Deadline for Municipal and Prefectural Taxes
< 市民税・県民税 >
Deadline for 1st Quarter Tax Payment：
June 30 (Fri), 2023
Pay your taxes conveniently via bank transfer!
Enquiries：
About payment… Tax General Affairs Division (Zeimu Sōmu-ka) Tel.457-2261
Tax details … Municipal Tax Division (Shiminzei-ka) Tel.457-2145
City Website "市税 納期限 （Shizei Nōki-gen）" Search
If your ward’s name changes due to ward reorganization (January 1, 2024)
you do not need to change the address on your MyNumber card and in most cases it can be used as it is
< 区再編（２０２４年１月１日）で区名が変わっても
マイナンバーカードは住所変更手続き不要で、ほとんどの場合そのまま利用できます >
Main procedures for which a change of address is unnecessary
| Procedure | Procedure Location | Enquiries | |
|---|---|---|---|
| Procedures using a digital certificate | For issuance at convenience stores (Copies of residence certificates, certificates of seal registration, certificates of family register, municipal and prefecutural residence tax and income and taxation certificates) |
Multi-function printer at convenience stores (Convenience store issuance service unavailable between Jan. 1 to 3, 2024) | Resident Services Division (Shimin Seikatsu-ka) Family Registry & Resident Registry (Tel.457-2121) |
| For health insurance certificates | Medical facilities | For national health insurance and medical care health insurance for the elderly (aged 75 and over): National Health Insurance & Pension Division (Kokuho Nenkin-ka) (Tel.457-2637) Other health insurance: The health insurance association you are enrolled in |
|
| For final tax returns, etc. | E-Tax | Hamamatsu West Tax Office (Hamamatsu Nishi Zeimusho) (Tel.555-7111) Hamamatsu East Tax Office (Hamamatsu Higashi Zeimusho) (Tel.458-1111) Please press 2 during the automated instructions |
|
| When presented as personal identification | For personal identification (ID) | Submitted at a City office | At City Hall counters |
Note: If you wish to change the name of your ward, you can complete these procedures after January 4, 2024.
For enquiries regarding change of address
| Naka-ku Municipal Services Division |
Tel.457-2128 |
| Higashi-ku Municipal Services Division |
Tel.424-0153 |
| Nishi-ku Municipal Services Division |
Tel.597-1115 |
| Minami-ku Municipal Services Division |
Tel.425-1348 |
| Kita-ku Municipal Services Division |
Tel.523-1116 |
| Hamakita-ku Municipal Services Division |
Tel.585-1111 |
| Tenryū-ku Municipal Services Division |
Tel.922-0019 |
For general enquiries, please contact the Ward Re-organization Promotion Office (Tel.457-2123)
Special Household Support Benefit for Low Income Child Rearing Households (¥50,000 per child)
< 子育て世帯生活支援特別給付金 児童１人あたり５万円 >
A benefit has been made available since May 31 to support single-parent households and low-income households that are rearing children. Those who fall under the following categories are required to apply.
| Single-parent households | Low income households | |
|---|---|---|
| Eligibility |
|
Households that have a child under the age of 18 (under 20, in the case of a disabled child) as of March 31, 2023, whose income decreased after January 1, 2023 due to the effects of rising food and other prices, and whose income will be roughly the same as that of those exempt from paying residents tax. |
| Conditions | This benefit can only be received once. | This benefit cannot be received in addition to single-parent beneft. |
| Applications | Please check application methods on the Hamamatsu City website. Applications should be submitted in person, or via the postal service to the Child Rearing Support Division. |
|
| Deadline | Applications must arrive by Feb 29, 2024 (Thu) | |
| Website |
|
|
Child Rearing Support Division (Kosodate Shien-ka) Tel.457-2792
FY2024 Scholarship Applications
< 令和６年度奨学金の申請 >
School expenses will be loaned interest-free to students who are unable to access education due to economic difficulties. Applications will be accepted from the summer of the year prior to enrolment.
Please check the application guidelines on the city website, etc. before preparing your applications.
Eligibility：
(1) Those residing in the city and will enroll or are currently enrolled in a university or vocational school for the 2024 fiscal year (monthly loan amount: 45,000 yen).
(2) Those who are children of residents in the city and will enroll or are currently enrolled a high-school for the 2024 academic year and also commute to school from a location away from their parent’s home (monthly loan limit: 30,000 yen).
Application Period：
July 3 (Mon) – Sep 29 (Fri)
※ Application guidelines are available at the Education General Affairs Division, ward offices, Community Collaboration Centers, libraries in the city, and in high-schools and universities in western Shizuoka prefecture.
City Website "浜松市奨学金 （Hamamatsu-shi Shogakukin）" Search
Educational Support Division (Kyōiku Shien-ka) Tel.457-2406
Intercultural Center Consultations for Foreign Residents (Free)
< 外国人のための相談会(無料) >
| Details | Date | Time |
|---|---|---|
| Mediatory Consultations between Foreign and Japanese People with an Administrative Scrivener (Alternative Dispute Resolution) | July 8 (Sat) | 13:00 - 16:00 |
| Consultations with a Lawyer | July 15 (Sat) and 27 (Thu) | |
| Consultations with a Labor and Social Insurance Consultant | July 20 (Thu) | |
| Consultations about Residence Status | Aug 3 (Thu) |
Venue：
CREATE Hamamatsu (Hayauma-cho, Naka-ku)
Application：
In person or by telephone (on a first come, first served basis)
Website "ＨＡＭＡＰＯ" Search
Intercultural Center (Tabunka Kyōsei Sentā) Tel.458-2170
Outdoor Pool Open!
< 屋外プールオープン！ >
Period：
June 24 (Sat) - Sep 3 (Sun) 9:30-17:00
※Closed temporarily on June 22 (Thu) and June 23 (Fri) for facility maintenance
Including: pools with swimming machines, a children's pool with slides, and a pool for younger children, which can be enjoyed by both children and adults!★
The 80-meter-long waterslide is a powerful sight to behold! Create fun summer memories at the Hokubu Swimming Center!
Open Weekdays and Saturdays: 10:00 to 21:00 (Sundays and public holidays: closed at 20:30)
(Outdoor pools are open everyday from 9:30)
Website "浜松市北部水泳場" Search
北部水泳場 Tel.438-0220
“What to do Ieyasu, Hamamatsu” Taiga Drama Museum Open Until January 14, 2024 (Sun)
< どうする家康 浜松 大河ドラマ館 グランドオープン ２０２４年１月１４日（日）まで >
Opening Hours：
10:00 to 18:00 (last entry: 17:30), every day
Admission fee：
Adults: 800 yen, children: 400 yen
Annual pass：
3,000 yen (including tax). Note: applications accepted until November 10 (Fri)
Access：
- By foot: 20 minutes from Hamamatsu Station
- By Enshu Railway Bus: Depart from platform 1 or 15 at the bus terminal → Alight at Shiyakusho Minami, 5 minute walk
- There is no dedicated parking lot. If you come to the museum by car, please use an affiliated parking lot. Parking coupons are available.
Website "浜松 大河ドラマ館 （Hamamatsu Taiga Doramakan）" Search
“What to do Ieyasu” Hamamatsu Taiga Drama Museum Management Office Tel.050-3154-0830 (10:00-17:30)
Special Art Exhibition: Nizo Yamamoto - Master of Animation – “Laputa: Castle in the Sky”, “Grave of the Fireflies”, “Princess Mononoke”, “The Girl Who Leapt Through Time”
< 特別展「アニメーション美術の創造者新・山本二三展～天空の城ラピュタ、火垂るの墓、もののけ姫、時をかける少女～」 >
Date：
July 8 (Sat) - Sep 10 (Sun) 9:30-17:00
City Website "美術館 （Bijutsukan）" Search
Art Museum (Bijutsukan) Tel.454-6801
Hamamatsu Fruit Park Tokinosumika
< フルーツパーク時之栖 >
Fruit Picking
Date：
【Peach】: From early June to mid-July
【Japanese plums】: From mid-June to early July
【Greenhouse grapes】: From mid to late June
【Greenhouse pears】: From late June
Sky Lantern Event
Date：
July 1 (Sat) 18:30 ~
Website "はままつフルーツパーク (Hamamatsu Fruit Park)" Search
(Miyakoda-chō, Kita-ku) Tel.428-5211
Science Museum at Night, Special Planetarium: “Tonight’s Starry Sky + The Day of the Ox is Coming! The Iillusive Eel Constellation”
< 夜の科学館特別プラネタリウム「当日の星空+もうすぐ土用の丑！ 幻のうなぎ座」 >
Date：
July 14 (Fri) 18:50 - 19:45
Website "浜松科学館 （Hamamatsu Kagakukan）" Search
Science Museum (Kagakukan) Tel.454-0178
Water Fountains to be Installed in Ward Offices
< 区役所に給水スポットを設置します >
Water servers for refilling eco-bottles and cups will be installed in ward offices (Naka, Higashi, Nishi, Minami, Kita, Hamakita, and Tenryū). Let’s start using reusable bottles/cups, reduce plastic waste, and leave our coastlines clean!
City Website "マイボトル （Maibotoru）" Search
Environmental Policy Division (Kankyō Seisaku-ka) Tel.453-6149
Hamamatsu Founding Day - July 1!
Entry Fees for the Following Will be Free or Discounted
< ７月１日は市制記念日 次の施設は無料で利用できます >
| Facility | TEL |
|---|---|
| Museum of Musical Instruments (Gakki Hakubutsukan) | Tel.451-1128 |
| Kamo no Mabuchi Memorial Hall (Kamo no Mabuchi Kinenkan) | Tel.456-8050 |
| Keisuke Kinoshita Memorial Museum (Kinoshita Keisuke Kinenkan) | Tel.457-3450 |
| Nakamura Residence (Nakamura-ke Jūtaku) | Tel.597-1117 |
| Hamamatsu Festival Pavilion (Hamamatsu Matsuri Kaikan) | Tel.441-6211 |
| Kiga Checkpoint (Kiga Sekisho) | Tel.523-2855 |
| Hamamatsu Castle (Hamamatsu-jō) | Tel.453-3872 |
| Hamamatsu History Museum (Hakubutsukan) | Tel.456-2208 |
City Website "市制記念日 無料開放 （Shisei Kinenbi Muryō Kaihō）" Search
Planning Division (Kikaku-ka) Tel.457-2241